New Patient Experience

Comprehensive care for your every dental need all in one place.

New Patients: What to Expect

At Terry Fox Dental, we believe that dental care should be as comfortable and reassuring as it is effective. With a team of skilled professionals, state-of-the-art technology, and a patient-first approach, we create treatment experiences that make every visit something to look forward to.

A Warm Welcome From the Moment You Arrive

Your visit begins with simple, stress-free convenience. We offer ample free parking, and when you walk through our doors, you will be greeted by our friendly and knowledgeable team.

Your visit begins with simple, stress-free convenience. We offer ample free parking, and when you walk through our doors, you will be greeted by our friendly and knowledgeable team. Refreshments are available in the waiting area, and our staff will be happy to help you with any questions you may have before your appointment begins.

Meet Your Dental Care Team

During your first visit, you will have the opportunity to meet the members of your dental care team, including your dentist and hygienist. We believe that trust begins with communication, so we take time to listen before we treat.

We will begin with a personal interview to better understand you, including:

This helps us make your care more personal, comfortable, and meaningful.

A Thorough New Patient Examination

Your first visit includes a comprehensive assessment of your oral health. Depending on your needs, this may include:
We take time to explain what we see and answer your questions clearly, so you feel informed and involved in your care.

See What We See With Digital Technology

We use modern digital technology, including an iTero digital scan, to help you visually understand the current condition of your teeth, gums, bite, and smile. 

Instead of only hearing about dental concerns, you can actually see what we are seeing. This makes it easier to understand your oral health, your treatment options, and the reasons behind any recommendations. 

For patients interested in improving their smile, smile enhancement visualization is available upon request, allowing you to explore possible aesthetic improvements in a more visual and engaging way. 

A Custom Treatment Plan Built Around You

After we complete your examination and understand your goals, we will create a customized treatment plan that suits your oral health needs, comfort level, timeline, and lifestyle.

As a fee-for-service dental office, our recommendations are based on your clinical needs and what is best for your long-term oral health, not on insurance limitations. We will always do our best to help you understand your options, fees, and priorities so you can make confident decisions about your care.

A Small Gift to Support Your Oral Health

To help you begin your journey toward better oral health, new patients receive a free electric toothbrush as a welcome gift.

It is one more way we support you beyond the dental chair and help you maintain a healthier smile at home.

You Are in Caring, Experienced Hands

Above all, we want you to feel that you are in the hands of a dental team that is experienced, caring, and committed to long-term relationships. Our well-established team treats patients like family, and we are proud to provide care that is thorough, honest, and personalized.

We look forward to welcoming you and helping you feel comfortable, informed, and confident about your dental health.

Get in Touch With Us

Whether you’re booking an appointment or have questions about our services, we’re here to help.